Overview
At Nirdesham Media, we want you to be satisfied with our services. This Cancellation & Refund Policy explains the terms under which you may cancel an order or request a refund. By making a payment, you agree to the terms described below.
Cancellations
- Cancellation requests must be raised within 48 hours of placing an order.
- Cancellation may not be possible once work has begun or a service has been delivered.
- For subscription based services, you may cancel renewal at any time before the next billing date.
- To request a cancellation, contact us using the details at the bottom of this page.
Refunds
- Approved refunds are processed to the original payment method within 5 to 7 business days.
- Refunds are considered for services that have not yet been started or delivered.
- Digital products, completed work, and consumed services are generally non-refundable.
- Any applicable processing or gateway fees may be deducted from the refunded amount.
Refund Eligibility
Refund requests are reviewed on a case by case basis. To be eligible, the request must be raised within 7 days of the original payment along with the order details and reason for the request. We reserve the right to decline requests that do not meet these conditions.
How to Request a Refund
To request a cancellation or refund, please:
- Email us at [email protected] with your order or payment reference.
- Include the reason for your request and any relevant details.
- Our team will respond within 2 business days with the next steps.
Contact Us
If you have questions about this Cancellation & Refund Policy, please contact us at:
Email: [email protected]
Phone: +91 9521600925